SUPPORT RESOURCES

This section connects you to external supports and services that can provide additional help with substance use, mental health, and well-being.

811 is for Individuals in NL in need of crisis response, mental health or substance use support, or medical advice. Dial dial “811” to be connected with a trained crisis intervener.

Government of NL comprehensive list of helplines

Hope for Wellness Helpline is available to all Indigenous people across Canada. To access support, call 1-855-242-3310 or visit their website to access the online chat option. Experienced and culturally competent counsellors are available 24/7. Services are available in English and French, and upon request in Cree, Ojibway (Anishinaabemowin) and Inuktitut.

KidsHelpPhone is Canada’s only 24/7 national support service offering confidential professional counselling, information and referrals in both English and French. Children and youth can text CONNECT to 686868 or call 1-800-668-6868.

Lifewise provides peer support services for those experiencing mental health and/or substance use challenges. The Warmline can be accessed daily from 10AM-12AM by calling 1-855-753-2560 (English) or 1-833-753-5460 (French). Service is 100% confidential.

Mental Health & Addictions System Navigator : (709) 752-3916 or 1-877-999-7589.

Sexual Assault Crisis Line: 1-800-726-2743

Smokers’ Helpline for NL: 1-800-363-5864 or by visiting their website.

Suicide Crisis Helpline has trained responders who will listen, provide support and understanding and share resources that can help. Call or text 988 24/7, every day of the year.

Trans Lifeline’s Hotline is run by trans people to support trans and questioning members of the community, and can be reached at 1-877-330-6366.

2SLGBTQIA+ Warm Line is a peer support service run by Planned Parenthood for 2SLGBTQIA+ people in NL. The Warm Line is open Wednesdays to Sundays from 6pm-10pm. Call or text 1-866-230-8041

Alcoholics Anonymous (AA) provides free group support to individuals who want to stop high-risk alcohol use. AA has local chapters across Canada.

Bridge the gapp is an online resource designed to support mental health and wellness for youth and adults in Newfoundland & Labrador.

Centre for Addiction and Mental Health (CAMH) offers clinical care services for individuals of all ages, and their families. It also provides information on disorders, substance use, and various approaches for a path to recovery

Doorways: Rapid Access, Single Session Counselling Services provides rapid access to mental health and substance use services, including walk-in counselling services, same-day and/or next-day services.

Family Resource Centres throughout Newfoundland and Labrador. Contact (709)729-5960 for more information.

Gathering Place has a range of programs and services, including a daily meal program and access to social workers.

Hope Valley Centre serves youth between the ages of 12 and 18 years that reside in NL. They offer short-term withdrawal management and stabilization services as well as longer-term residential addictions treatment.

Jacob Puddister Memorial Foundation: Counselling and Peer Support for Youth draw upon their personal recovery experiences to guide in navigating through their journey, with each peer support session tailored to the individual, ensuring a supportive experience.

Lifewise: Peer Support and Warmline was created by and for individuals who experience mental health and/or substance use challenges. Lifewise provides individual and group peer support services through their Warmline, which can be accessed daily from 10AM-12AM by calling 1-855-753-2560 (English) or 1-833-753-5460 (French).

Mental Health Crisis Line is a free, confidential service for individuals, family and friends who are unable to cope, are thinking about suicide, or are unsure where to turn for help. The crisis line is province-wide, 24 hours a day.  Dial 811 to connect.

Narcotics Anonymous (NA) provides free group support to individuals who want to stop high-risk drug use. NA has local chapters across Canada.

National Overdose Response Service (NORS) is an overdose prevention hotline for Canadians providing loving, confidential, nonjudgmental support for you, whenever and wherever you use drugs. NORS is available 24/7, 365 days a year.  Call or text 1-888-688-NORS (6677) to access support.

NL Health Mental Health and Addictions Navigators provides a central point of contact to help people in NL connect with the right services, make connections, answer questions, and provide support. Call 709-752-3916 or 1-877-999-7589 (toll-free). Email: MHAnavigation@nlhealthservices.ca

Pflag Canada Help 2SLGBTQIA+ people and their loved ones find resources and a supportive community.The pflag Canada network provides peer support, education, and advocacy for a Canada that affirms, respects, and values ​​all sexualities, genders, and gender expressions. Available in English and French.

Quadrangle: 2SLGBTQIA+ Community Counselling Sessions is NL’s provincial 2SLGBTQIA+ Community Centre, and offers free counselling service through phone, video, or drop in sessions.

The Recovery Centre is NL inpatient treatment and withdrawal management centre for individuals ages 16+. This service can be accessed by self-referral, or by a medical professional, community agency or hospital emergency department.

St. John’s Women’s Centre: Right Here, Right Now Drop-In Counselling is a program that provides single session therapy to women and non-binary people (18 and over) in the St. John’s area. Counselling is available on a drop-in or call-in basis.

Thrive: Street Reach program offered by Thrive is rooted in principles of harm reduction, and provides individual support and outreach services to individuals ages 16+ who reside in the St. John’s Metro region.

Choices for Youth’s Outreach and Youth Engagement Centre is a place where young people can have a hot meal, feel safe, and build trusting relationships. It is also the place where youth can access many of our mental and physical health supports.

The Journey Project supports individuals in NL affected by sexual assault who are navigating or considering the legal system. They offer free legal advice, explore legal and alternative options (e.g., peace bonds), provide support throughout the legal process, and offer trauma-informed lawyer representation.

Planned Parenthood NL Sexual Health Centre is a non-profit organization that promotes positive sexual health, providing servides, information, and resources to anyone in NL.

Action Canada for Sexual Health and Rights The Access Line is a toll-free, confidential support service for questions about sexual and reproductive health, including safer sex, pregnancy, and abortion. Call 1-888-642-2725, Text 613-800-6757; Email:  access@actioncanadashr.org.  Available in English and French.

Helplines

811 is for Individuals in NL in need of crisis response, mental health or substance use support, or medical advice. Dial dial “811” to be connected with a trained crisis intervener.

Domestic Violence Help Line: 1-888-709-7090

Government of NL comprehensive list of helplines

Hope for Wellness Helpline is available to all Indigenous people across Canada. To access support, call 1-855-242-3310 or visit their website to access the online chat option. Experienced and culturally competent counsellors are available 24/7. Services are available in English and French, and upon request in Cree, Ojibway (Anishinaabemowin) and Inuktitut.

KidsHelpPhone is Canada’s only 24/7 national support service offering confidential professional counselling, information and referrals in both English and French. Children and youth can text CONNECT to 686868 or call 1-800-668-6868.

Lifewise provides peer support services for those experiencing mental health and/or substance use challenges. The Warmline can be accessed daily from 10AM-12AM by calling 1-855-753-2560 (English) or 1-833-753-5460 (French). Service is 100% confidential.

Mental Health & Addictions System Navigator : (709) 752-3916 or 1-877-999-7589.

Sexual Assault Crisis Line: 1-800-726-2743

Smokers’ Helpline for NL: 1-800-363-5864 or by visiting their website.

Suicide Crisis Helpline has trained responders who will listen, provide support and understanding and share resources that can help. Call or text 988 24/7, every day of the year.

Trans Lifeline’s Hotline is run by trans people to support trans and questioning members of the community, and can be reached at 1-877-330-6366.

2SLGBTQIA+ Warm Line is a peer support service run by Planned Parenthood for 2SLGBTQIA+ people in NL. The Warm Line is open Wednesdays to Sundays from 6pm-10pm. Call or text 1-866-230-8041

Mental Health and Substance Use Support

Alcoholics Anonymous (AA) provides free group support to individuals who want to stop high-risk alcohol use. AA has local chapters across Canada.

Bridge the gapp is an online resource designed to support mental health and wellness for youth and adults in Newfoundland & Labrador.

Centre for Addiction and Mental Health (CAMH) offers clinical care services for individuals of all ages, and their families. It also provides information on disorders, substance use, and various approaches for a path to recovery

Doorways: Rapid Access, Single Session Counselling Services provides rapid access to mental health and substance use services, including walk-in counselling services, same-day and/or next-day services.

Family Resource Centres throughout Newfoundland and Labrador. Contact (709)729-5960 for more information.

Gathering Place has a range of programs and services, including a daily meal program and access to social workers.

Hope Valley Centre serves youth between the ages of 12 and 18 years that reside in NL. They offer short-term withdrawal management and stabilization services as well as longer-term residential addictions treatment.

Jacob Puddister Memorial Foundation: Counselling and Peer Support for Youth draw upon their personal recovery experiences to guide in navigating through their journey, with each peer support session tailored to the individual, ensuring a supportive experience.

Lifewise: Peer Support and Warmline was created by and for individuals who experience mental health and/or substance use challenges. Lifewise provides individual and group peer support services through their Warmline, which can be accessed daily from 10AM-12AM by calling 1-855-753-2560 (English) or 1-833-753-5460 (French).

Mental Health Crisis Line is a free, confidential service for individuals, family and friends who are unable to cope, are thinking about suicide, or are unsure where to turn for help. The crisis line is province-wide, 24 hours a day.  Dial 811 to connect.

Narcotics Anonymous (NA) provides free group support to individuals who want to stop high-risk drug use. NA has local chapters across Canada.

National Overdose Response Service (NORS) is an overdose prevention hotline for Canadians providing loving, confidential, nonjudgmental support for you, whenever and wherever you use drugs. NORS is available 24/7, 365 days a year.  Call or text 1-888-688-NORS (6677) to access support.

NL Health Mental Health and Addictions Navigators provides a central point of contact to help people in NL connect with the right services, make connections, answer questions, and provide support. Call 709-752-3916 or 1-877-999-7589 (toll-free). Email: MHAnavigation@nlhealthservices.ca

Pflag Canada Help 2SLGBTQIA+ people and their loved ones find resources and a supportive community.The pflag Canada network provides peer support, education, and advocacy for a Canada that affirms, respects, and values ​​all sexualities, genders, and gender expressions. Available in English and French.

Quadrangle: 2SLGBTQIA+ Community Counselling Sessions is NL’s provincial 2SLGBTQIA+ Community Centre, and offers free counselling service through phone, video, or drop in sessions.

The Recovery Centre is NL inpatient treatment and withdrawal management centre for individuals ages 16+. This service can be accessed by self-referral, or by a medical professional, community agency or hospital emergency department.

St. John’s Women’s Centre: Right Here, Right Now Drop-In Counselling is a program that provides single session therapy to women and non-binary people (18 and over) in the St. John’s area. Counselling is available on a drop-in or call-in basis.

Thrive: Street Reach program offered by Thrive is rooted in principles of harm reduction, and provides individual support and outreach services to individuals ages 16+ who reside in the St. John’s Metro region.

Choices for Youth’s Outreach and Youth Engagement Centre is a place where young people can have a hot meal, feel safe, and build trusting relationships. It is also the place where youth can access many of our mental and physical health supports.

Sexual Health Resources

The Journey Project supports individuals in NL affected by sexual assault who are navigating or considering the legal system. They offer free legal advice, explore legal and alternative options (e.g., peace bonds), provide support throughout the legal process, and offer trauma-informed lawyer representation.

Planned Parenthood NL Sexual Health Centre is a non-profit organization that promotes positive sexual health, providing servides, information, and resources to anyone in NL.

Action Canada for Sexual Health and Rights The Access Line is a toll-free, confidential support service for questions about sexual and reproductive health, including safer sex, pregnancy, and abortion. Call 1-888-642-2725, Text 613-800-6757; Email:  access@actioncanadashr.org.  Available in English and French.